Frequently Asked Questions

Can we place an order by email?

Most of the order process can be carried out over the phone or by email. However, we do need the grave owners signature on the order form so we post these to your address with a pre-paid envelope for you to return the signed documents to us.

How many words are included?

We quote for inscriptions by character/letter rather than words. All our memorials with a cut/painted inscription include 80 letters for free and all our memorials with a cut /gilded with gold leaf inscription include 60 letters for free. How many words this translates to will depend on your individual inscription text. Each character beyond the number included with the memorial will cost £1.95 if painted or £2.80 if gilded with gold leaf on Granite, Marble, Portland Stone or Nabresina. Whilst many inscriptions are cut & gilded with gold leaf, having the inscription painted black/silver/white/gold remains an option. If you require lead lettering please contact us for a quote. Additional inscriptions being added to existing memorials will cost more and are priced on an individual basis.

Do we need to make an appointment to visit your showroom?

Yes, showroom visits are by appointment only. This is to ensure there is a member of staff available to help you for as long as you need. Please call our office on 01582 249990 to arrange a suitable time and date.