Frequently Asked Questions

Can I pay by instalments?

Our standard terms for payment are as follows:

First Installment
20% Deposit when memorial ordered as above.

Second Installment
75% of balance plus burial ground fee payable when permit received from cemetery or church authority. Obtaining permit takes on average 2-3 weeks from first installment.

Final Installment
Final balance payable on completion (ie. when memorial is in place, approximately 16 weeks after receipt of second installment).

Can I buy a memorial for export?

Yes. You will need to make the shipping arrangements yourself but we are happy to liaise with an agent about timings and crate up your memorial ready for collection. There is a cost associated with this, so contact us for a quote once you have decided which memorial you would like.

When can a memorial be erected on a grave?

The ground requires time to settle after a burial so it is important to wait before installing your memorial. A headstone can usually be erected on a grave six months after the last burial has taken place but a period of 1 year is most common.  If cremated remains are interred in a grave, a headstone may be fixed after 3-6 months, as the ground requires less settling time but this can vary. If you tell us which cemetery/crematorium your memorial will be installed in, we can find out the specific rules for you and advise accordingly.